NETWORK ENGINEER • INFORMATION TECHNOLOGY INFRASTRUCTURE • INFORMATION TECHNOLOGY SUPPORT

Hi, I'm Jafar Sadiq

I build, manage & troubleshoot IT Infrastructure.

Network Engineer and IT Support professional with hands-on experience in enterprise networking, servers, firewalls, Microsoft 365, virtualization and end-user support.

network@jafar:~

jafar@network: ~$ whoami

Network Engineer

jafar@network: ~$ skills

LAN/WAN
VPN
Firewalls
Windows Server
Microsoft 365
Active Directory
Virtualization

jafar@network: ~$ _

2+

Years Experience

CCNA

Certified

L1 / L2

IT Support

24/7

Infrastructure Mindset

01

About Me

I'm a dedicated Network Engineer and IT Support professional focused on keeping IT infrastructure reliable, secure and available.

My experience includes enterprise networking, technical support, Microsoft 365, Windows and Ubuntu administration, Active Directory, VPNs, firewalls, virtualization and endpoint security.

I enjoy troubleshooting infrastructure problems, understanding how systems communicate and finding practical solutions that minimize downtime.

◈

Infrastructure
Mindset

Reliable. Secure. Connected.

02

Technical Skills

⌁

Networking

LAN/WAN, TCP/IP, DNS, DHCP, VLAN, Wi-Fi, switches, routers and VPN.

TCP/IP VLAN DHCP DNS VPN
▣

Firewalls & Security

Firewall administration, VPNs and endpoint security.

Sophos SonicWall Bitdefender
⌘

Microsoft

Windows, Microsoft 365, Active Directory and Microsoft Entra ID.

Windows M365 AD Entra ID
◉

Virtualization

Virtual machines, server health, backups, snapshots and disaster recovery.

VMware VM Backup
⌕

IT Support

Hardware, software, printers, connectivity and end-user troubleshooting.

L1 L2 AMC
◌

Systems

Windows and Ubuntu administration, Microsoft 365 and infrastructure support.

Windows Ubuntu Linux
03

Professional Journey

Dec 2025 — Present

IT Engineer / Network Engineer

Carvalho Business Solutions

Managing enterprise network infrastructure and IT operations while providing L1/L2 support under AMC services.

  • LAN/WAN and network administration
  • VPN, Wi-Fi, switches and firewalls
  • Microsoft 365 and Active Directory
  • Windows and Ubuntu systems
  • VMware and server monitoring
  • IT documentation and SLA compliance
Dec 2025 — Present

IT Support Engineer

AMC Support — Onstro

Provided onsite L1/L2 technical support across Windows, Ubuntu, Microsoft 365, networking and server infrastructure.

  • Hardware and software troubleshooting
  • DNS, DHCP, Wi-Fi and VPN support
  • Active Directory administration
  • VMware monitoring
  • Backup verification
  • Asset inventory and SOP documentation
Oct 2023 — Oct 2024

Main Cashier & Sales Associate

FirstCry

Managed billing operations, customer service, inventory management and daily reporting.

04

Education & Certification

2025

Bachelor's Degree

Computer Applications

Davanagere University
s
✦

Cisco Certified Network Associate

CCNA

Certification does not expire
05

Let's Connect

Have an IT challenge?

I'm always interested in connecting with professionals, recruiters and organizations working in technology and infrastructure.